We have an open door feedback policy here at Lash’d.ย What this means is that any of your questions, comments and concerns can be brought forward knowing that a dedicated professional lash artist is here to help!
Though we can not guarantee how long your lashes will last, we do guarantee all of my work for the first 3 days against atypical loss provided aftercare directions are followed.ย We also guarantee I can find your unique lash style that you love.ย So if we didn’t nail it the first time – please do let us know.
If you have any concerns about your lash extensions, let us know within the first 3 days of service and we will endeavour to work with you to make any adjustments.
The bottom line is: We want you to love your lashes and the service we provide!